Privacy Policy
Last updated: July 10, 2025
Peter Kovács – oboe-reeds.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. This policy is compliant with the General Data Protection Regulation (GDPR) applicable in the European Union, including the Slovak Republic.
Personal Information We Collect
We may collect the following categories of personal data, depending on how you interact with our Services:
- Contact information: name, email address, phone number, billing and shipping address.
- Financial data: payment details such as card information (processed via secure third-party gateways).
- Account information: login credentials and preferences.
- Transaction details: orders, returns, wishlist, cart.
- Communication data: messages or inquiries sent to us.
- Device and usage data: browser type, IP address, device ID, interaction timestamps.
Legal Basis and Purpose of Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent.
- Fulfillment of a contract (e.g., processing your order).
- Compliance with legal obligations.
- Our legitimate interests (e.g., to improve our services, prevent fraud).
We use your personal data to:
- Provide and manage our Services.
- Fulfill orders and communicate with you.
- Provide customer support.
- Send service-related or marketing communications (only with your consent).
- Comply with legal requirements.
- Improve and personalize the user experience.
Sharing of Personal Information
We may share your personal information with third-party service providers (e.g., payment processors, hosting services, logistics partners) only as necessary for the purposes described above. We ensure these providers are GDPR-compliant and only process your data according to our instructions.
Data Retention
We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or to comply with legal obligations. The retention period depends on the nature of the data and processing context.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to withdraw consent where processing is based on consent, and to lodge a complaint with your local data protection authority.
Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect legal or operational changes. We encourage you to review this page periodically. Changes become effective upon posting.
Contact
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: info@oboe-reeds.com
Address: Rudlovská cesta 771/40, Banská Bystrica, 974 01, Slovakia
Data Controller: Peter Kovács – oboe-reeds.com